Quality Manager

JOB TITLE:

Quality Manager

LOCATION:

Greenville, MI

REPORTS TO:

Plant Manager

DEPARTMENT:

Quality

JOB SUMMARY:

The Quality Manager is responsible for the development and supervision of a proactive, prevention-oriented, statistically-based Quality Control System to assure that products shipped meet required customer standards.

JOB RESPONSIBILITIES:

• Identifies plant quality systems improvement opportunities and manages the required change
• Develops and implements a statistically based overall plant program of auditing and process control procedures, within Corporate and Group guidelines, to assure that all products, processes and quality related systems meet requirement.
• Has authority to stop processing or shipping any products considered to be of questionable conformance with requirements.
• Supervises and directs the activities of the Quality Assurance Department, including establishing and operating within department budget.
• Interacts with customers concerning plant certification, complaints, corrective action required from either and provides appropriate follow up.
• Implements procedures for inspection of incoming raw materials and components and review quality problems with vendors.  Provides supplier surveillance assistance as required.
• Maintains a system to control, review and make disposition of rejected products and raw materials.
• Analyzes plant quality costs and causes for rejects.
• Recommends corrective action and follow-up on quality improvement programs.
• Determines the plant’s potential to comply with new specifications and changes to existing specifications prior to production and approve all ECAP’s for new and rebuild equipment.
• Maintains a system for calibrating all key inspection, gauging and process instruments.
• Approve purchase and repair of inspection and gauging equipment.
• Also works with vendors to improve inspection techniques and equipment.
• Works with manufacturing and manufacturing engineering to determine and assure that manufacturing processes are statistically capable of meeting requirements.
• Initiates and retains necessary quality records, from incoming materials through final audit, in accordance with Corporate and Group policy.
• Interprets pertinent Corporate, Group and Plant Quality Standards for plant personnel and develops and maintains plant quality manual in conformance with group standards.
• Identifies quality related training needs and direct training activities through Human Resources.
• Monitors and reports on all customer scorecards and seeks corrective actions to maintain favorable standings.
• Performs other duties as required.

JOB REQUIREMENTS:

EDUCATION:

Bachelor’s Degree in Engineering, Metallurgy, or related field.

EXPERIENCE:

5 years of experience in Quality Control or related field, with 3 years of experience at the general supervisory level.  Knowledge of manufacturing processes and statistics is preferred.

REQUIREMENTS:

• Knowledge of manufacturing processes and statistics
• Significant interpersonal skills
• Developed leadership skills
• Computer knowledge – Microsoft office preferred
• Project Management
• Strong problem-solving and decision-making abilities