Senior Infrastructure Engineering Manager

Support Center - Irving

The Senior Manager - Infrastructure Engineering Senior Infrastructure Engineering Manager role provides vision and leadership for the creation and execution of technology strategies aligned with business requirements and priorities. This role will direct the planning, engineering, implementation, and support of enterprise networks and architecture of solutions which requires in depth technical expertise including, but not limited to the network, voice, mobile, and virtual and physical endpoint domains.

• Hands on manager leading team of network engineers, leads the effort to establish operational/architectural standards, and directs activities associated with project adherence to those standards.
• Monitors compliance with the organization's architecture standards among employees, contractors, and third parties.
• Provides advice and consulting to senior management and the business areas in the development and implementation of technology solutions.
• Acts as the infrastructure technology expert across the network and security domains and sets technology direction and plans.
• Directs the research and development activities required to evaluate, select, acquire and implement technology systems and solutions.
• Directs operational, support relationships and outcomes with key outsourcing service providers.
• Leads the effort to establish operational processes for systems patching, updates, and upgrades.
• Partners with the Director of Systems & Database engineering to drive and own the incident management and recovery process.
• Ensures key ITIL based metrics are in place to measure and enforce service delivery.
• Designs, implements, and maintains an effective disaster recovery program and the associated technologies.
• Provides oversight of the disaster recovery and business continuity program.
• Leads the annual disaster recovery testing program.
• Selects and manages appropriate 3rd party providers for key infrastructure services, support, and technology implementations.
• Directs the management and renewal of maintenance contracts and services required to deliver daily infrastructure services to the company.
• Owns financial planning and analysis for expense and project budgets.
• Manages capital and expenses budget according to plan.
• Hires and manages a highly effective team.
• Leads and coaches, employees, contractors, and consultants with respect to technology direction, engineering, architecture, and support of the infrastructure.

• Operations support
• Project support
• Architecture and new technology
• Other duties as assigned

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

To review a comprehensive list of benefits, please visit

(MIKBenefits.com)

CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit

. (MIKBenefits.com)

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at

(1800-MICHAEL).

Federal FMLA Poster

Federal EPPAC Poster