eCommerce Operations Specialist - CONTRACT

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

Brief Description:

The eCommerce Operations Specialist is a highly executional role and is responsible for the day-to-day execution of the content strategies on the website and mobile app to deliver a unique and effective brand and customer experience. This position is a contracted role and will report to the Director of eCommerce Operations and work closely with other eCommerce Managers and Creative Services teams, as well as cross-functional teams in Marketing.

How will you make an impact? 

• Set up and manage site experiences, promotions, and navigation updates on the web and mobile app in Shutterfly’s content management systems.
• Support new product launches, stock/inventory management, pricing and promotions updates, and other merchandising & marketing initiatives. 
• Build and maintain landing pages and category pages in alignment with merchandising strategy.
• Help define and drive opportunities for optimization and improvements in the customer journey.

Your success will be because you are/have...

• 1-3 years’ experience in online merchandising or managing ecommerce websites
• Knowledge of site branding, content and merchandising tactics. 
• Possess an affinity for the customer and a desire to provide the best customer experience. 
• Ability to develop and troubleshoot HTML and CSS coding.
• Ability to work as a team as well as independently.
• Must have a record of accomplishment with data analysis. 
• In depth knowledge of web platforms and technology.
• Experience with content management systems (CMS).
• Bachelor’s degree. 

It is helpful, but not required to have:

• Experience managing large scale ecommerce websites
• Experience using Adobe Analytics
• Experience using content delivery tools like Adobe Target, Bloomreach, or Optimizely
• Additional frontend coding knowledge using JavaScript, jQuery and Bootstrap CSS 

Shutterfly's purpose is to help Share Life’s Joy.  For over 20 years, Shutterfly has and will continue to empower customers to make the most out of life’s most memorable moments.  We delight over 10 million customers, we process over 26 million orders yearly, and host over 40 billion photos.  That is a lot of memories.  Memories become stories we pass down through generations. 

Where you work with is as important as what you do.  Shutterfly’s values guide us in how we Share Life’s Joy.    We are warm, inclusive and collaborative, we grow through innovation, we debate important decisions, then fully commit are a few of our values.  And, who you work with is important too.  Shutterfly employees are talented, committed, collaborate and nice too!  To learn more about us, go to