Accounts Receivable Dispute Analyst

JOB SUMMARY:

The Accounts Receivable Dispute Analyst is responsible for supporting the collection team related to customer payment disputes and resolution of claims. This person will become a valued member of our Global Business Services.

JOB RESPONSIBILITIES:

• Process claims and follow set process flows on handling disputes, with the end goal of determining root causes of disputes and implement preventative measures to eliminate future recurrences.
• Work directly with the collection team related to specific customers and related payment differences.
• Extensive interaction with other areas within Tenneco to resolve disputes, including but not limited to location finance, sales, distribution, and pricing.
• Responsible for account reconciliation and resolution of claims.
• Follow up on issuance of credits to customers’ accounts and offset open deductions.

JOB REQUIREMENTS:                                                                                                 

EDUCATION:

Associates or Bachelor’s of Business/Finance preferred.

EXPERIENCE:

1-3 years of experience in high volume accounts receivable or related environment.

REQUIREMENTS:

• Proficient computer skills and knowledge of Microsoft Office, specifically Excel.
• Experience working in SAP in a business setting.
• Meet deadlines and work in a fast-paced environment.
• Good math and organizational skills.
• Detail and results oriented.
• Able to prioritize work.
• Highly motivated to work in a team environment.
• Takes initiative to solve problems and to suggest proactive solutions .
• Self-starter and self-directed.