Inside Sales Representative

Purpose

Working independently, the Sales Representative is the primary point of contact for existing and
potential customers. Also responsible for establishing, growing and maintaining customer
relationships at the local level by providing seamless and consistent service to the customer. This
is primarily accomplished by making regular visits to existing customer job sites, and the offices of
former and potential customers.

Duties and Responsibilities

• Makes regular visits to the job sites of existing customers.
• Visits offices/job sites of former and potential customers making sure they understand Maxim’s capabilities and products.
• Establishes, grows, and maintains customer relationships at the local level by providing seamless and consistent service to the customer.
• Conducts/coordinates office visits, site visits, and job planning meetings with Branch Manager and/or RSMD
• Prepares bids and gives technical advice on crane types and lift solutions.
• Advises on availability of assets by timeframe and location.
• Advises on crane lifting plans (3D lift planning)
• Resolves disputes that pertain to customer related issues.
• Functions as the primary liaison between the customer and Maxim Crane
• Performs other duties as assigned or required.

Minimum Requirements

Education:

• BA/BS (Business, Marketing, Finance, or related field) or equivalent combination of
education and experience.

Experience:

• 2+ years’ prior experience in Sales

Skills/Knowledge:



• Moderate level understanding of the regional market, clients, and competitors
• Moderate level knowledge of MS Office and CRM software
• Advanced level customer service skills
• Advanced level written and verbal communication skills.
• Advanced level analytical and problem-solving skills
• Advanced level organizational skills and attention to detail

Other:

• Current Driver’s License and Maxim approved driving record must be maintained
• Frequent local travel is required, occasional overnight travel may also be necessary

Must be able to read and comprehend complex instructions, short correspondence and memos and
the ability to write simple correspondence. Ability to effectively present information in one-on-one
and small group situations to other employees of the organization

Physical Demands:

The physical demands described herein are representative of those that must be met by an
employee to successfully perform the essential functions of this job. While performing the duties of
this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel;
crouch; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include
close vision, color vision, peripheral vision and depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of an outside sales job. Moderate physical effort
required; including sitting, standing, walking, using a keyboard, and a phone are regular actions
performed in this role. Occasional exposure to the elements may occur while visiting Maxim Depots
or customer job sites. Must be alert and aware while driving on company business.

Maxim is an equal opportunity employer and does not discriminate against employees or applicants
for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual
orientation, disability, genetic information or veteran status, as those terms are defined under
applicable laws, or any other characteristic protected by law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled