Sales Associate

Arconic is currently in search of a Sales Associate  to join our North American Automotive Team based out of Farmington Hills, Michigan.

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

Job Description

Primary Responsibilities

• The Sales Associate will work with the Automotive team to support the Account Manger for assigned accounts in a forward-facing customer role. 
•  The selected individual will work with Automotive Account Manager in support of; quotation entry, monitor and resolve customer account receivables, update customer pricing, monthly forecast and additional responsibilities as assigned by the Sales Manager or Director of Sales

Key Objectives

Quotation Management

• Internal coordination of customer request for quotes
• Internal coordination with marketing, plant personnel and engineering
• Preparation of quotes to customer

​Management of Growth and Revenue opportunities

• Opportunity Input
• Date & Milestone Management
• Concurrence with latest commercial information & timing

Management of Customer Satisfaction survey system

Updates to Customer Plan based on input from commercial team

Coordination and communication of overall customer updates:

• Quality Metrics
• Inventory Management
• Shipment Summary (over or under pull situations to commercial team for resolution/disposition)
• Release Tracking (necessary to ensure that changes to customer releases on augmented scale are being tracked and brought to the attention of the commercial team)

Support/coordination of customer material sample requests & pre-production build support

• Cost & Timing
• Coordination with outside processors and internal technical resources
• Quote preparation
• Development of support plan, identification of barriers, and resolution strategy with the commercial team
• Active monitoring of support plan to ensure milestones are met and, in the case of road blocks, work with team on resolution

Support the commercial team in developing and executing an overall customer strategy that is in alignment with market and business unit goals and objectives.

Establish an understanding of each customer's products, processes. 

Monitor customer performance for critical metrics including forecast accuracy, payment, inventory, accounts receivable imbalances, and reconciliation.

Communicate with Arconic organizations/resources in support of commercial team; included are; Marketing, Credit, Metal Management, Legal, Manufacturing, Supply Chain, Technical Center, Inside Sales.

Assist with account receivable imbalances.

Basic Qualifications

• Bachelor’s degree from an accredited institution 
• Minimum of 3 years of sales or program management experience in a manufacturing/technical environment with regular & required exposure to complex manufacturing processes and technical product knowledge. 
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements. 

Preferred Qualifications

• 3 years prior experience in managing multiple complex projects/tasks simultaneously
• Solid technical knowledge/learning ability
• Highly effective communication skills
• Organization skills
• Experience with automotive OEM and aluminum sheet sales

Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for Arconic and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others. 

We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders. 

At Arconic, we: 

Act With Integrity. 

We lead with respect, honesty, transparency and accountability. 

Safeguard our Future. 

We protect and improve the health and safety of our employees, communities and environment. 

Grow Stronger Together. 

We cultivate an inclusive and diverse culture that advocates for equity. 

Earn Customer Loyalty. 

We build customer partnerships through best-in-class products and service. 

Drive Operational Excellence. 

We pursue continuous improvement through innovation, agility, people development and collaboration. 

Create Value. 

We achieve success by generating and growing value for our stakeholders. 

This position is subject to Export Control Law

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.

Equal Employment Opportunity Statement

Arconic is an equal opportunity employer that is committed to inclusion and diversity. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.