Inside Account Rep | Repr\u00E9sentant interne des comptes

About the Role:

TD SYNNEX is seeking an Inside Account Representative who excels in building relationships and delivering exceptional customer service to our partners. In this role, you will manage specific accounts, proactively driving revenue and ensuring organizational profitability. This position requires experience in handling complex customer issues and a commitment to fostering a collaborative environment.

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What You'll Do:

• Manage customer and territory P&L, demonstrating critical thinking to enhance growth and profitability.

• Build and maintain strong customer relationships through regular interactions.

• Generate new business through inbound and outbound communication.

• Collaborate with the field sales team to respond to RFPs, and provide proposals.

• Identify growth opportunities through research and execute strategic plans for your territory.

• Develop and maintain detailed account profiles, identifying opportunities for additional TD SYNNEX solutions.

• Coordinate customer engagement with internal departments.

• Document procedures for assigned sales accounts and delegate tasks to internal support teams.

• Attend TD SYNNEX and industry events as necessary.

• Ensure timely and accurate processing of quotes and orders with sales support.

• Maintain an understanding of TD SYNNEX strategies to effectively communicate value to customers.

• Utilize project management skills to fulfill customer requests.

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What We're Looking For:

• A post-secondary degree is preferred.

• 1-3 years of IT sales experience or a relevant combination of experience and education.

• Intermediate proficiency in Microsoft Excel.

• Work as a team member managing customer emails from a shared mailbox, demonstrating strong organizational skills, the ability to prioritize, and multi-task effectively.

• A motivated sales professional with a proven track record in achieving sales goals and driving initiatives.

• Excellent communication skills, with the ability to convey information clearly and negotiate effectively.

• Strong problem-solving and critical thinking abilities.

• Adaptability to change and the ability to work under pressure.

• Commitment to maintaining ethical standards in all business activities.

• Ability to work independently with minimal supervision while fostering collaborative relationships.

#LI-AI1 \u00C0 propos du poste :

TD SYNNEX recherche un Repr\u00E9sentant interne des comptes qui excelle dans l'\u00E9tablissement de relations et la prestation d'un service client exceptionnel \u00E0 nos partenaires. Dans ce r\u00F4le, vous g\u00E9rerez des comptes sp\u00E9cifiques, en stimulant de mani\u00E8re proactive les revenus et en assurant la rentabilit\u00E9 de l'organisation. Ce poste n\u00E9cessite une exp\u00E9rience dans la gestion de probl\u00E8mes clients complexes et un engagement \u00E0 favoriser un environnement collaboratif.

Ce que vous ferez :

• G\u00E9rer le P&L des clients et du territoire, en faisant preuve de r\u00E9flexion critique pour am\u00E9liorer la croissance et la rentabilit\u00E9.

• \u00C9tablir et maintenir des relations solides avec les clients gr\u00E2ce \u00E0 des interactions r\u00E9guli\u00E8res.

• G\u00E9n\u00E9rer de nouvelles affaires par le biais de communications entrantes et sortantes.

• Collaborer avec l'\u00E9quipe de vente sur le terrain pour r\u00E9pondre aux RFP et fournir des propositions.

• Identifier les opportunit\u00E9s de croissance gr\u00E2ce \u00E0 la recherche et ex\u00E9cuter des plans strat\u00E9giques pour votre territoire.

• D\u00E9velopper et maintenir des profils de compte d\u00E9taill\u00E9s, en identifiant les opportunit\u00E9s pour des solutions suppl\u00E9mentaires de TD SYNNEX.

• Coordonner l'engagement des clients avec les d\u00E9partements internes.

• Documenter les proc\u00E9dures pour les comptes de vente assign\u00E9s et d\u00E9l\u00E9guer des t\u00E2ches aux \u00E9quipes de soutien internes.

• Assister aux \u00E9v\u00E9nements de TD SYNNEX et de l'industrie selon les besoins.

• Assurer le traitement rapide et pr\u00E9cis des devis et des commandes avec le soutien des ventes.

• Maintenir une compr\u00E9hension des strat\u00E9gies de TD SYNNEX pour communiquer efficacement la valeur aux clients.

• Utiliser des comp\u00E9tences en gestion de projet pour r\u00E9pondre aux demandes des clients.

Ce que nous recherchons :

• Un dipl\u00F4me postsecondaire est pr\u00E9f\u00E9r\u00E9.

• 1 \u00E0 3 ans d'exp\u00E9rience en vente IT ou une combinaison pertinente d'exp\u00E9rience et d'\u00E9ducation.

• Ma\u00EEtrise interm\u00E9diaire de Microsoft Excel.

• Travailler en tant que membre d'une \u00E9quipe g\u00E9rant les courriels des clients \u00E0 partir d'une bo\u00EEte de r\u00E9ception partag\u00E9e, en faisant preuve de solides comp\u00E9tences organisationnelles, de la capacit\u00E9 \u00E0 prioriser et \u00E0 g\u00E9rer plusieurs t\u00E2ches efficacement.

• Un professionnel de la vente motiv\u00E9 avec un historique prouv\u00E9 de r\u00E9alisation des objectifs de vente et de conduite d'initiatives.

• Excellentes comp\u00E9tences en communication, avec la capacit\u00E9 de transmettre des informations clairement et de n\u00E9gocier efficacement.

• Solides comp\u00E9tences en r\u00E9solution de probl\u00E8mes et en r\u00E9flexion critique.

• Adaptabilit\u00E9 au changement et capacit\u00E9 \u00E0 travailler sous pression.

• Engagement \u00E0 maintenir des normes \u00E9thiques dans toutes les activit\u00E9s commerciales.

• Capacit\u00E9 \u00E0 travailler de mani\u00E8re autonome avec une supervision minimale tout en favorisant des relations collaboratives.

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!