Credit and Collections Analyst with German

Credit and Collections Analyst with German

Your responsibilities

Customer account management, including initiation of proactive collection activities, ensuring on-time payments, and resolution of delinquent accounts

Credit management activities for a portfolio of customers, ensuring on-time payment from customers

Investigation, analysis, escalation and resolution of customer Accounts Receivable issues

Direct customer contact (phone, e-mail, meetings, etc.)

Maintaining customer relationships, setting and achieving past due reduction goals

Escalation of issues to Customer Financial Services leadership, sales, etc.

Customer dispute resolution/ follow up - interaction with sales and other departments within the company

Monitor and adjust customer credit limits within company policy and process

Miscellaneous manual postings (invoices, credit notes, account clearings, etc.)

Monthly reports and accounts reconciliations

Our requirements

Very good written and spoken English

Very good written and spoken German

Previous experience in Accounts Receivable department or similar is a plus

Ability to set priorities and organize work independently under imposed deadlines and to accomplish assigned objectives

Advanced Microsoft Excel skills

Proactive and professional attitude

Strong analytical skills

Attention to details

Team player

SAP knowledge would be an asset