Vendor Solutions Representative (Fortinet) - CCA

About the Role

As a Vendor Solutions Representative you’ll research and market new products and solutions to our valued customers and accounts. You’ll engage with customers, follow up on quotes, manage pipelines, and provide education on vendor pricing programs and promotions. We will be hiring this position in Guatemala, Panamá or El Salvador

What You'll Do

• Customer Engagement & Relationship Management: Serve as the primary contact, managing and growing relationships. Engage with customers to identify needs and promote products and solutions.

• Solution Delivery: Create and deliver tailored solutions using your technical knowledge to configure, price, quote, and process requests for hardware, software, services, and configuration design.

• Education & Technical Guidance: Provide education and guidance on product alternatives, cross-references, and support for hardware, software, services, renewals, warranty uplifts, consolidations, and additional TD SYNNEX solutions.

• Customer Relationship Building: Build strong relationships to market TD SYNNEX’s diverse product portfolio and drive the incorporation of our products and services.

• Negotiation: Negotiate terms such as pricing, freight, return privileges, product substitutions, insurance, and terminations.

• Collaboration & Coordination: Work with customers, colleagues, and vendors to resolve pre-sales issues and escalate when necessary.

• Additional duties as assigned

What We're Looking For

Skills & Abilities:

• B2+ English proficiency, both written & oral - required

• Execute instructions and seek clarification when needed.

• Strong data entry and basic mathematical skills.

• Attention to detail with accuracy and efficiency.

• Clear communication and information conveyance.

• Skilled negotiation, persuasive promotion/selling, and closing transactions with mutually beneficial results.

• Strong multicultural interpersonal skills.

• Excellent organizational and time management skills.

• Uphold social, ethical, and organizational standards in business activities.

• Work independently with minimal supervision.

• Build effective working relationships.

• Sensitivity to the needs, concerns, and feelings of others.

• Quick learner of new systems and technology.

• Intermediate proficiency in relevant computer system applications.

Experience:

• +1 years of relevant work experience.

Education & Certifications: 

• High School Diploma - required.

• Associate Degree with Business, IT, or related Field of Study - preferred.

Working Conditions:

• Professional, remote environment.

• May be located in Guatemala, Panamá or El Salvador.

• Occasional non-standard work hours or overtime as business requires.

#LI-AS

Key Skills

Data Entry, Detail-Oriented, English Language, IT Sales, Mathematical Logic, Negotiation, Sales

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company