Intern - Software Operations

Support Center - Irving

Our 10-week paid Internship program is designed to attract and develop future leaders. As an Intern, you will gain hands-on experience with core responsibilities, relevant projects, and assignments. You will have the opportunity to work on real-world projects and contribute towards ongoing software development projects in the digital platform engineering space.

Key Responsibilities

• Support containerization and orchestration efforts using Docker and Kubernetes.
•  Work on monitoring, logging, and alerting systems to ensure high availability and performance of software services.  Collaborate with development teams to streamline software integration and delivery processes.
• Assist in managing cloud infrastructure (AWS, GCP, Azure) and work on scaling application environments.
•  Participate in troubleshooting and resolving infrastructure-related issues in collaboration with cross-functional teams.
•  Document best practices, processes, and technical solutions for future use and team knowledge sharing.
•  Provide sustainable user support, manage incident responses, and conduct blameless postmortems as part of our ongoing efforts to improve our systems
• Assisting with monitoring the performance of cloud applications and solutions, analyzing opportunities for improvement.

Preferred Skills

•  Exposure to cloud-native technologies and serverless architectures.
• Knowledge of monitoring and logging tools like Prometheus, Grafana, or ELK Stack.
•  Familiarity with microservices architecture and working in a DevOps or SRE (Site Reliability Engineering) environment.
• Relevant certifications (e.g., AWS/GCP Certified, Kubernetes Certified Administrator, DevOps Engineer) are a bonus.

Minimum Education

• Bachelor’s degree in Computer Science, Software Engineering, or a related field

Minimum Special Certifications or Technical Skills

• Strong programming skills in one or more programming languages (e.g., Java, Python, C++, JavaScript).
• Knowledge of software development fundamentals, data structures, and algorithms.
• Problem-solving mindset and a passion for learning.
• Excellent communication and teamwork skills.

Minimum Type of Experience the Job Requires

• GPA of 3.0 or above
• College Juniors and above
• One year of experience working in a retail environment is preferred. Retail operations experience in the specific functional area is a plus.

Other

• Previous coding projects or internship experience is a plus

Preferred Special Certifications or Technical Skills

• Familiarity with development tools and integrated development environments (IDEs) relevant to the role, such as Visual Studio Code, Eclipse,
• Familiarity with web development technologies like HTML, CSS, and front-end JavaScript frameworks
• Understanding of database management systems (e.g., SQL, NoSQL databases)
• Knowledge of software development methodologies (e.g., Agile, Scrum) and an understanding of the software development lifecycle.
• Willingness to adapt to new technologies, tools, and methodologies as required by the internship.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at

and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit 

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit

. In addition, we offer a hybrid work schedule for our Support Center Team Members. 

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at

(1800-MICHAEL).

Federal FMLA Poster

Federal EPPAC Poster