Manager, Credit control

Job Purpose:  

As a part of Finance organizations, this position will oversee the Credit & AR (Billing and Collections) function of TD SYNNEX K.K.. This role requires setting up a full-fledged Credit & AR team to support our businesses in Japan. You will lead credit management and analysis, the billig & cash collections process, and ensure teams deliver timely reporting in accordance with corporate guidance and timelines.

This position shall report to Regional Credit Director as well as Head of Japan Finance working closely with leaders and team members in Japan and the Asia Pacific & Japan(APJ) region.

Responsibilities:

Build and lead robust Credit & AR team

Build the team’s capability and ensure alignment of resources and skills to meet business needs.

Play a key role in change management to increase value creation and efficiency of the team.

Coach/mentor and empower staff to fulfill the role as Credit & AR function with the goal of skills development and retention.

Actively manage the team’s performance and development goals with appropriate metrics.

Manage Credit & AR activities

Design and implement the robust credit control and collections processes based on the current business unit structure and requirements.

Manage relations with factoring and 3rd party financing companies, credit reporting and collections agencies, credit and other insurance providers, resellers and external vendors, as well as sales, marketing and other (internal) customers.

Maintain the corporate credit policy and recommend changes to senior management.

Design and maintain risk reduction programs, including continuous development of fraud detection processes leveraging rating-tools.

Manage/monitor customer credit profile, Country risk portfolio, credit granting & updating process and billing process.

Monitor timely cash collections and deductions being taken by customers and organize on management reporting and customer meetings.

Identify and execute other transformation efforts relating to Credit & AR.

Manage Finance Solutions Programs/Offerings, as well develop on other alternative financing options.

Alignment with key stakeholders and APJ Finance leadership; escalate risks when necessary.

Setup supporting tools and systems

Design and implementation of Credit & Collections-related tools to improve efficiency.

Support relevant tool investment requests prepared by the team, ensure alignment with business needs, and manage the approval process.

Support establishment of the APJ Center of Excellence

Support setting up CoE governance, structure, resourcing, tools and cadence.

Clear roadblocks, mitigate risks, and support the APJ region in the centralization or collaboration of Credit & Collections activities.

Knowledge, Skills and Experience:

• Bachelor's degree especially business / finance field of study preferred.

• 10 years of relevant working experience in Credit & Collections or relevant Finance function, ideally in IT multinational environment.

• 5-8 years of experience directly managing employees.

• Good logical and analytical skills including but not limited to experience developing and shaping key business performance indicators. Experience in Financial Planning and Analysis is an added advantage.

• Experience with data analytics tools such as Power BI, data mining, and building dashboards that drive decision making is a plus.

• Strong customer service orientation and commitment to deliver and exceed expectations. Sensitive to business needs, drives efficiency and best practice.

• Proven ability to work independently and effectively in a matrix reporting organization.

• Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end and quarter-end closing periods.

• Willingness to acquire new skills / product knowledge.

• At least business level English communication skills both in writing and verbal.

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.