HR Services Specialist

Job Description:

This role is responsible for executing the deliverables in the scope of HR Services in India and providing day to day support to the larger HR organization for APAC region. You will play a key role in hands on execution of the activities defined in HR shared services through the employee life cycle. This role will closely partner with the HR Shared Services members, HR partners, Admin, Total Rewards, Payroll, BGV Vendor and any other members of the enabling organization to execute a seamless experience through the employee life cycle.

Job Responsibilities:  

• Execute all operational work activities that fall under HR Services; including but not limited to:  

•   Employees Background Verification

•   Onboarding 

•   Payroll 

•   HR Administration

•   Reporting and analytics

•   Maintain employee data and HR systems.

•   General query handling, documentation, etc.

• Responsible in executing all the HR Operations processes as per the agreed SLA with high level quality in all deliverables.
• Must maintain a high level of confidentiality and adhere to local and global data protection norms.
• Hands-on experience with Human Resources Information Systems (HRIS) SuccessFactors, SAP, AskHRS, ServiceNow, etc.
• Experience in managing BGV process with exposure to interacting with BGV vendors.
• Work collaboratively with other team members within the HR Service Team to share ideas for the continuous improvement of processes.
• Creating guidelines and SOPs.
• Excellent knowledge of MS Office (PowerPoint, Excel and Word)

Qualifications: 

An ideal candidate would be bachelor’s degree in Human Resources or equivalent degree.

• Minimum 3-4 years of experience in HR Shared Services
• Excellent written and verbal communication skills.
• Proficiency in MS office suite (Power BI, PowerPoint, Excel, Word, etc.)

Preferred: 

• Experience with SuccessFactors and SAP.
• AskHRS & ServiceNow
• Knowledge or experience with Power BI
• Reporting & Analytics