Service Center Manager

We have an exciting opportunity for a Service Center Manger to lead our location in the Riverside, CA location as part of the Building and Construction Systems Business Unit.  The Service Center Manager will have responsibility for operations and service of the service center.

The Service Center Manager will report to the General Manager of Service Centers BCS North America (BCSNA) and is responsible for oversight of all areas from order pursuit through order execution to shipment for the location. The position will lead a dynamic growth business through exceptional customer relationships, employee engagement building upon our visions and values of integrity, environment, health and safety, innovation, respect, and excellence.

Major activities/Key challenges

• Provide tactical leadership for the Service Center to deliver on the plan for the location;
• Provide a consistent vision and direction for the Service Center while establishing a strong connection to other Service Centers and BCS strategic priorities;
• This position is responsible for leading a front end organization utilizing project management skills.  The individual will also need experience working with subcontractors in the B&C Market; 
• Ability to spot market opportunities leveraging business to growth at greater than the market rate;
• Develops manufacturing operating plans that deliver operating excellence in accordance with company policies, goals and objectives;
• Links established processes and leadership execution in the areas of Environmental Health and Safety in keeping with the company’s proud legacy of attention to safety, the environment and the communities in which it exists;
• Develops quality strategies that drive process stability, quality assurance and process standardization with associated controls and feedback;
• Ensures robust people development plans and capable succession plans are in place. Achieve results through the engagement of the entire team and strong customer and supplier partnerships;

Essential Knowledge and Skills/Education

• Thorough knowledge of Finance and Accounting with working knowledge of budgets and income statements;
• Understanding of levers for cost control and cost savings;
• Exceptional analytical skills, written and oral communication and interpersonal skills;
• Knowledge and experience in applying lean manufacturing principles;
• Good computer skills in JD Edwards, Excel, Outlook and PowerPoint;
• Detail orientated with proven time management skills and the ability to meet deadlines;
• Background in manufacturing methods, process improvement programs and procedures required;
• Ability to coach employees through the challenges of the business;
• Must have strong leadership skills and the ability to inspire employees;
• Should be commercially focused with strong inventory management;

Basic Qualifications:

• Bachelor’s degree from an accredited institution;
• Minimum of 5 years supervisory experience;
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position

Preferred Qualifications:

• Bachelor's Degree in Engineering, Construction Management or Architecture from an accredited institution;
• Experience in a manufacturing environment
• Minimum of 6 years of prior management experience;

Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for Arconic and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others. 

We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders. 

At Arconic, we: 

Act With Integrity. 

We lead with respect, honesty, transparency and accountability. 

Safeguard our Future. 

We protect and improve the health and safety of our employees, communities and environment. 

Grow Stronger Together. 

We cultivate an inclusive and diverse culture that advocates for equity. 

Earn Customer Loyalty. 

We build customer partnerships through best-in-class products and service. 

Drive Operational Excellence. 

We pursue continuous improvement through innovation, agility, people development and collaboration. 

Create Value. 

We achieve success by generating and growing value for our stakeholders. 

United States Equal Employment Opportunity Statement

Arconic is an equal opportunity employer that is committed to inclusion and diversity. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.