Product Manager - Platform Adoption

Why Choose TD SYNNEX:

As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.

About the role:

A Product Manager in Digital Commerce is responsible of supporting the established vision and direction of our cloud platform. The incumbent will assist in, managing the delivery of the technical sprint planning to the business, reporting out on the business functional adoption results to the senior leadership, and working across a defined organizational stakeholder to support sustained growth rate and enable rapid innovation in the programs.

What you'll do:

• Engage with regional stakeholders

• Align platform adoption with product strategy and roadmap (3-Year Strategy, 4-Quarter Roadmap, 3-Month Backlog).

• Measure platform adoption KPIs (Revenue, Margin, Orders, CSAT, NPS, Customer Visits, Accounts).

• Support basic product requirements (Personas, Customer Journey Maps, Customer Flow Diagrams, User Stories).

• Assist in customer experience design (UX Visual Design, Concept, Usability Testing).

• Support product testing (Business and IT Quality Assurance, Show-and-Tell, Demos, Release Readiness).

• Assist business rollout (Business Training, Sales Support).

What we're kindly looking for:

• 6+ years of relevant work experience.

• Bachelor's Degree in Computer Science or Engineering or Information Systems field of study required.

• Experience driving Product Adoption

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What We Offer:

We provide competitive compensation with annual salary reviews.

Hybrid work (1 - 3 days at the office per month) in Barcelona.

We value continuous learning and provide a clear progression plan.

We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more.

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What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!