VP - Visual and Merchandise Presentation

Support Center - Irving

The Vice President - Visual & Merchandise Presentation oversees the merchandise presentation strategy to drive merchandise sales, optimize inventory investments, and enhance store labor efficiency. They will direct the creation and maintenance of store planograms and lead the development, testing, and refinement of new initiatives to boost store engagement and profitability. By fostering strong relationships with executive leadership and stakeholders, they align visual merchandising efforts with broader strategic business objectives. They participate in shaping organizational strategies, goals, and budgets, including expense forecasting for product presentation. They stay current with best-in-class visual merchandising practices, collaborate with store planning and real estate teams on store layouts and remodels, and proactively identify operational improvements to implement necessary changes.

Major Activities

Visual & Merchandise Planning

• Oversee the merchandise presentation strategy and process to support the achievement of merchandise sales, margin objectives, optimization of inventory investment, and store labor efficiency
• Direct the creation and maintenance of store planograms for all store formats, overseeing new and existing product merchandising and presentation direction
• Ensure accurate execution of new product introduction and product exit strategies through creation of merchandising direction, including strategic placement of product and supportive presentation elements
• Develop, test, launch, and refine new initiatives to drive store engagement and profitability
• Build and sustain key relationships with executive leadership teams and communicate effectively with stakeholders throughout all levels of the organization to drive alignment and understand their strategic business initiatives to support with visual merchandise presentation
• Be the conduit between Merchandising, Marketing, and Digital to ensure a frictionless omni customer experience
• Participate in the development of short- and long-term strategies, goals, and budget based on the organizational vision
• Responsible for planning and forecasting expense budgets associated with everyday product presentation, as well as any new fixtures needed for future sets
• Maintain a current and thorough understanding of best-in-class practices and trends in visual merchandising, presentation, and décor
• Work with store planning and real estate on refinement of layouts of merchandising aspects of new stores and remodels
• Proactively identify operational improvements and work to formulate, propose, influence, and implement necessary changes
• Manage the planogram schedule to ensure timelines are met and fulfill all requirements of the planogram process

Other duties as assigned

Minimum Education

• Bachelor’s degree or equivalent experience

Minimum Special Certifications or Technical Skills

• Microsoft Office Suite; including PowerPoint and Outlook

Minimum Type of Experience the Job Requires

• 15+ years of retail leadership experience
• Experience in customer experience design and visual merchandising development

Other

Competencies Required

• Proven ability to influence change across the organization by developing collaborative relationships with others, anticipate barriers to progress and proactively reroute, and build a brand through a culture of service and operational excellence
• Strong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectives
• Results oriented, comfortable with ambiguity and possess versatile communication styles
• Ability to manage, engage, and develop a diverse team, working collaboratively with business partners and customers, sharing ideas and developing plans in line with the company mission and merchandise strategy
• Ability to influence, lead, motivate, establish project schedules, and execute within specified timeline
• Success with interpreting data, turning insight into action, delivering on budgets and expense control
• Experience in omni-channel environments

Desired Characteristics

• Passionate customer advocate with strong leadership presence
• Experience developing executive presentations and storytelling
• Initiative-taker, elevated level of energy, motivated, and is able to work independently
• Ability to mobilize teams into action and manage multiple projects with demanding platforms
• Forward thinking, challenges the status quo and innovates to find a better way
• Creates environment where team members enjoy being on the team

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at

and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit 

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit

.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at

(1800-MICHAEL).

Federal FMLA Poster

Federal EPPAC Poster