INBOUND SUPPORT CLERK 2ND SHIFT

DC-Alliance

Provides a variety of administrative support functions for the Inbound or Outbound Office of the Distribution Center (DC).

Major Activities

This position may perform some of the following examples of duties that may be assigned depending on the office and DC-specific needs:

• Completes shipping paperwork and compiles trailer packets.  
• Performs wave planning and prints labels; folds and sorts labels for future waves and for seasonal Pre-Label events.
• Schedules and monitors Inbound trailers; assigns trailers to dock doors and checks in trailers.  Creates Receivers’ packets.
• Processes appointments and closes out trailers when completed.
• Runs daily status reports and follows up on related issues.
• Responds to incoming phone calls/inquiries as well as email inquiries on status.  
• Completes yard checks and daily yard reports. 
• Ensures Wave shorts are worked, and Waves are released in a timely manner.
• Maintains all appropriate files/documentation in support of the work performed.  
• Serve as a back-up for other clericals in the department.
• Other duties as assigned
   

Minimum Education

• High School diploma or equivalent; additional related education/training is a plus

Minimum Special Certifications or Technical Skills

• Proficiency in MS Office applications, and proficiency in WMS system and other systems 

Minimum Type of Experience the Job Requires

• Good working knowledge of Michaels’ SOPs and policies
• Understands the flow of work in the assigned department

Other

• Demonstrated attention to detail to ensure accuracy
• Effective written and verbal interpersonal skills and the ability to communicate with individuals at all levels
• Ability to work independently with minimal supervision

Preferred Type of Experience the Job Requires

• 2+ years of related experience in an office role preferred, with a demonstrated ability to manage time effectively, meet deadlines, and complete assigned tasks accurately

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at

and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit 

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit

. In addition, we offer a hybrid work schedule for our Support Center Team Members. 

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at

(1800-MICHAEL).

Federal FMLA Poster

Federal EPPAC Poster