Order Delivery Specialist

Arconic is currently in search of an Order Delivery Specialist (ODS) to join our Tennessee Operations located in Alcoa, Tennessee.

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

Arconic’s Tennessee Operations is one of the most modern aluminum fabricating facilities in the world. Our plants produce high-quality molten metal and aluminum sheet and are recognized as a world leader in the business. The facility has been located at the Foothills of the Great Smoky Mountains for 100 years and continues to thrive and grow. 

The successful candidate will be a self-starter with a main responsibility of ensuring on time delivery to our customers. This position requires excellent communication skills as the incumbent will be working directly with our sales, production, finance, and procurement departments as well as managers daily. This position requires the ability to work occasional weekends and off shifts. 

The Order Delivery Specialist (ODS) will be responsible for supporting our Supply Chain organization, and will have the following major responsibilities:

• Provide systems, written, and verbal communication within the Supply Chain, Manufacturing and Shipping areas to prioritize activities that drive customer delivery performance while balancing operating efficiencies, costs, and inventory impacts.
• Improve delivery performance by increasing focus on connections of downstream Production Centers to their suppliers.
• Interface regularly with external customers, including conference calls and plant visits.
• Create plans to react appropriately to urgent customer requirements and communicate actions required to the operating departments.
• Coordinate changes to customer orders between Sales, Operating, Metallurgical and Supply Chain Management.
• Monitor metal allocation for depot orders, planning material flow to supply metal to customer orders on time with the appropriate lead time.
• Facilitate order identification, order entry, and flow path management for outside processing of the orders and flow paths assigned to them.
• Provide direction to outside processors as needed.
• Act as a change agent within Supply Chain to drive systemic delivery solutions for the plant.
• Support scheduling of production centers as needed.
• Support occasional coverage of weekend Supply Chain duties in a rotation with other team members.

Basic Qualifications 

• Bachelor’s Degree from an accredited institution
• Employees must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position.

 Preferred Qualifications 

• 1-3 years of experience in supply chain or logistics field.
• 5 years of experience in supply chain management.
• Bachelor’s Degree in Supply Chain or business-related field.
• Prior experience within supply chain management, as well as a working knowledge of fabricating and administrative processes in the plant order fulfillment process, is preferred.
• A high-level understanding of the capabilities of the production equipment in the plant.
• A working knowledge of ABS tools or lean manufacturing principles.
• Conceptual, analytical, negotiation, and problem-solving skills are necessary.
• Must be detail oriented, self-directed, and able to work with minimal supervision
• Proficient in the use of components in the Microsoft office suite
• Strong problem solving and communication skills in order to communicate with all levels of the organization required
• Must be able to demonstrate multi-tasking skills and be able to work independently and with cross functional teams.

Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for Arconic and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others. 

We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders. 

At Arconic, we: 

Act With Integrity. 

We lead with respect, honesty, transparency and accountability. 

Safeguard our Future. 

We protect and improve the health and safety of our employees, communities and environment. 

Grow Stronger Together. 

We cultivate an inclusive and diverse culture that advocates for equity. 

Earn Customer Loyalty. 

We build customer partnerships through best-in-class products and service. 

Drive Operational Excellence. 

We pursue continuous improvement through innovation, agility, people development and collaboration. 

Create Value. 

We achieve success by generating and growing value for our stakeholders. 

United States Equal Employment Opportunity Statement

Arconic is an equal opportunity employer that is committed to inclusion and diversity. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.