ServiceNow Developer

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

Shutterfly is looking for a ServiceNow Developer to join their team! The ServiceNow Developer will lead the development and implementation of ServiceNow solutions in ITSM, SPM, ITOM, CMDB, Discovery, and Automation, as well as provide technical guidance and mentorship to team members. We’re ideally looking for someone who can work in a hybrid capacity out of our Eden Prairie, MN, or Tempe, AZ office.

Responsibilities: 

• Lead the development and implementation of ServiceNow solutions, including customizations, integrations, and workflow automation.
• Work closely with project managers, business analysts, and other stakeholders to understand business requirements and translate them into technical solutions.
• Collaborate with other developers and architects to ensure that solutions are delivered on time and with the highest quality.
• Mentor and provide technical guidance to team members.
• Identify and resolve technical issues and roadblocks.
• Stay current on ServiceNow's best practices, trends, and new functionality.
• Participate in the design and review of technical solutions and architecture.
• Collaborate with cross-functional teams to ensure seamless integration with other systems and processes.
• Contribute to the development and maintenance of technical documentation.
• Participate in code reviews and provide feedback to ensure code quality.
• Troubleshoot and debug issues with existing solutions
• Perform other duties as needed or assigned.

 The Skills You'll Bring: 

• A Bachelor's degree in Computer Science or a related field (preferred).
• 5+ years of experience as a ServiceNow Developer and Architect.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong problem-solving and analytical skills.
• Experience with Agile development methodologies.
• Accomplished with integrating ServiceNow and other systems using APIs or other integration methods.
• Adept with JavaScript, HTML, and CSS.
• Experience with ITIL processes and service management best practices.
• ServiceNow Certified System Administrator (CSA)

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

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