Software Presales Consultant IBM

Job Purpose:\u00A0\u00A0

Passionate Presales Consultant with expertise in IBM software solutions, able to work externally with partners, vendors and end customers to develop complex and bespoke technology solutions.

Responsibilities:

• Collaborate with the sales team to understand customer needs and propose suitable IBM solutions (e.g. Security, Data & AI, Automation, Integration)

• Helps define appropriate multi-technology solutions to meet customer needs by engaging with end users and resellers

• Responsible for project management of internal and external (vendor and partner) resources in delivering complex technical solutions to end users

• Some support of internal and external sales teams to deliver technical quotes in line with defined service level agreements (SLA's)

• Develop and manage customer relationships with appropriate contacts

• Conduct customer site visits (reseller and end user)

• Draft, design and size technical proposals and support in preparing commercial offers

• Develop and deliver technical demonstrations and Proof of Concept (PoC) for end users and business partners

• Respond to technical requirements in RFPs/RFIs and design solution architectures

• Communicate product and technology information to the relevant audience

• Deal with daily product/solution enquiries from internal/external sales and resellers (not a core competency)

• Utilise the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates

• Maintain technical accreditation and develop wider industry knowledge to a highly competent level (applicable to all technical roles)

Knowledge Skills and Experience:

• Strong knowledge of IBM Software Solutions (AI, Automation, Security, Data & Analytics, Integration)

• Experience in working with complex IT architectures and enterprise solution integration

• Excellent communication and presentation skills for both technical and non-technical audiences

• Experience with live demonstrations, PoCs, and workshops

• Strong attention to detail, priority management and planning skills

• IT industry knowledge – Channel, Vendors, Competition and End User

• IBM certifications or other relevant certifications are an advantage

• Existing wide knowledge of product and technology portfolios as relevant to the business unit

• Fluent in English

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Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!