Technical Sales Operations Manager

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.

The Technical Sales Operations team is responsible for supporting the direct sold Display and Video enablement for Yahoo Ads. As part of a central Monetization team, they are responsible for the technical and operational aspects of all direct sold packaging. This includes teaming with publisher and central Sale Packaging teams pre-sale to align on serving capabilities, forecasting and managing the order management booking process, and supporting Account Managers on post sale delivery.

In this role you will: 

• Manage inventory packaging, forecasting, and processes to create and maintain ad packages in collaboration with brand owners, yield, and sales teams.

• Oversee the accurate delivery of direct-sold advertising campaigns.

• Ensure campaign types, targeting options, and booking processes are established to achieve optimal monetization outcomes.

• Maintain consistent workflows and communication to support publisher changes, including driving reporting and process improvements, facilitating cross-team communication, and ensuring timely resolution of identified issues.

• Develop a deep understanding of publisher inventory and internal ad platform capabilities, enabling you to effectively support publisher and sales requests for new and existing capabilities.

• Serve as an operations administrator, ensuring order management systems align with sales strategies.

• Drive process improvements by providing input on system functionality and cross-functional processes that impact advertising delivery.

• Execute sales strategies across all platforms and formats.

• Offer guidance on troubleshooting and conflict resolution to internal partners.

Qualifications:

• 3-5 years of experience in ad operations, business analysis, or a related field.

• Demonstrated proficiency with Google Ad Manager and Order Management Systems.

• Exceptional written and verbal communication skills.

• Strong interpersonal abilities with a proven track record of collaborating effectively across teams; including Sales, Product, and Engineering.

• Excellent problem-solving skills and meticulous attention to detail.

• Hands-on experience in Video and Display Ad Serving within a direct sales environment.

You will thrive in this role if you:

• Have a passion for problem-solving and tackling technical challenges.

• Enjoy collaborating with both Technology and Business teams to address and resolve complex issues.

• Take satisfaction in leveraging large datasets to identify patterns, solve problems, and craft compelling data-driven narratives.

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don’t require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You’ll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (

) or call . Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome. Check out our diversity and inclusion (

) page to learn more.

The compensation for this position ranges from $90,750.00 - $188,750.00/yr and will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions, in addition to equity incentives. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.

Currently work for Yahoo? Please apply on our internal career site.