Warehouse Control Tower (WCT) Operative

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing technologies that will shape the future.

We are seeking an exceptional talent to join us in our Logistics centre who will provide daily direction to the warehouse operatives to ensure the department can meet the service and financial performance targets on a consistent basis.

We prioritise the wellbeing, growth, and inclusivity of our diverse workforce, joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish. We can offer you:

• Outstanding benefits package including private healthcare, matched pension, holiday purchase scheme, increased holiday entitlement with service, enhanced maternity and family leave and additional 'moments that matter' paid time off.
• Hybrid working
• Benchmarked salary and progression paths.
• We can offer you access to an online learning portal assisting you in progressing and developing your skillset further.

Responsibilities:

• Timely and efficient release of Outbound pick volume & targeted replenishment work to ensure optimal workflow and resource utilization within the Goods out operation.
• Liaise with relevant internal and external stakeholders to identify and eliminate problems preventing orders from being released on time (linked to inaccurate SKU attributes or other systemic inaccuracy).
• Coordinate with the Operation to ensure timely closure of all outbound freight carrier transactional requirements (transport units -TUs) and the updating of all relevant stakeholders, incl. Carriers, Customer and IMEX, to meet individual Carrier cut-off requirements (OTS).
• Take all necessary steps to produce and distribute reports linked to site workload, productivity, headcount and KPI reports to all relevant parties in a timely fashion.
• Monitor the conveyor performance (Scada) and notify Engineers on site of any problems which may impact on the performance on the operation / customer SLAs.
• Monitor and maintain tote release and conveyor zone capacity using Vision system.
• Liaise with warehouse supervisors and team leaders to maximize efficiency through appropriate allocation of people and resources during PM Operation.
• Deal with operator and carrier implant queries, where appropriate, to minimize down time.
• Identify opportunities for system and process improvements to improve standards of performance.
• Liaise with Sales and Customer Services team by e-mail, phone and ASM tool to address customer queries.
• Clearly communicate with the internal stakeholders via radio and phone.
• Support with training new / less experienced team members on the use of SAP and WMS systems as well as other WCT functions.
• Assist with booking and maintaining delivery slots for Retail and Production customers.

Knowledge Skills and Experience:

• Detailed understanding of Logistics processes.
• Knowledge of warehouse management systems, SAP and EWM in particular.
• Good knowledge of MS Office, incl. Outlook and Excel.
• Analytical thinking.
• Solid and proven problem-solving skills.
• Experience in logistics / operations.
• Knowledge of databases, Analysis for Business (AfB) is an advantage.

If you are ready to join us as WCT Operative in our Logistics centre and play an instrumental role in shaping the future of technology solutions, apply now and take this amazing opportunity to make your mark in our organisation. At TD SYNNEX we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.

We value the difference that you bring and offer a culture for you to thrive and succeed.

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!