Customer Master Data Specialist

This is a great opportunity to join us as a Customer Master Data Specialist in our Bucharest office.

The successful candidate possesses an understanding and knowledge of Master Data, specifically SAP, and its impact on the business entities, understands the relationship between customers and other integrated functions within the Customer Master.

What you will do:

• Create customers in SAP and other ERP systems based on information provided by the division on daily requests.  Reviewing the information for completeness and accuracy based on the business requirement/process.
• Works with business teams (Customer Service, Sales, AR, IT) and appropriate team members to resolve Master Data issues in an efficient and timely manner.
• Perform daily the updates in the customer master data for ERPs managed in Tenneco Global Shared Services at request.
• Perform mass updates as required.
• Raise tickets for creation/update the customers groups, sales districts for Tenneco customers and amend the customers implicated.
• Test and validate the tickets in instances of tests for SAP and ERPs.
• Operate and manage established systems for the management of internal data and make recommendations for improvement, as appropriate.
• Ensuring full and effective inter-company communication of any process or data changes in meetings and calls.
• Manage customer data and customer data integrity across systems.
• Perform monthly reports with the changes of customer master data for more ERP entities.
• Resolve any problem areas of existing customer master data integrity and provide solutions going forward.
• Support for Audit requests regarding customer master data.
• Be an active member of assigned integration projects that involve Customer Master Data changes.

What will make you successful:

• Bachelors degree
• Fluent English
• Minimum 2 years experience in a similar role: SAP Master data experience, inventory planning, manufacturing.
• Strong Microsoft Office suite skills.
• Very good interpersonal skills with excellent customer service and “can do“ mentality.
• Analytically minded and methodical problem solver.
• Experience working within a multi-cultural/global environment.

What we offer

We want to make you feel welcomed, challenged and inspired and so we’ve made sure to carefully put together a blend of benefits meant to boost your health and well-being, to ensure your personal and professional growth and also your integration in a pleasant day-to-day working environment.

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