Solution Sales Specialist (M/L vacancy )

As the world’s largest IT distributor, our culture and work environment has very much a local Australian feel.

We now have a great opportunity for a Solution Sales Specialist to cover a ten (10) month maternity leave vacancy^.

Working closely with your colleagues, this role provides outstanding sales support and customer service to our customers and internal stakeholders through inbound and outbound telephone contact and via email. You need to be highly responsive to our customers from a customer service, technical and commercial perspective.

Some of the key responsibilities of this role include:

• providing quotes and sales order processing for products, services and renewals.

• managing and growing the relationships for your assigned customers whilst working with your colleagues and internal teams,

• being able to differentiate the value proposition of your assigned products and services through the ability to add value to your external customers;

• Manage and action requests in alignment with SLAs.

• Provide customers with information and guidance for solutions including cross selling and upselling.

• Communication of freight, currency, payment terms and insurance with customers.

In time, you can expect to become an expert in the specifics of the product, technologies and customer portfolio you are assigned to, as well as having a broad understanding of the product lines and business units within Tech Data. 

Training on our systems, processes, technologies and other relevant aspects of this role will be provided to the successful candidate.

Skills and Experience

We are looking for a candidate with previous experience in a B2B sales environment particular IT sales is preferred but not essential.

Key for this role is to be a successful relationship individual who can communicate clearly, concisely and professionally and collaborate with a wide range of customers both on the phone and via email.

You will need to have excellent time management, organisational skills and attention to detail.

Previous experience on CRM/ ERP systems such as Salesforce or SAP is highly advantageous for this role.

You'll need to be to be able to display your proactive customer service skills and be able to work autonomously.

There is a great team at Tech Data to support you in this role.

What's on offer

Besides offering a very competitive remuneration package, we also offer:

• Great team culture.

• Hybrid working environment

• Corporate Social Responsibility opportunities to give back to our local community through our partnership with United Way Australia.

• Flexible Work hours (regardless of age, gender etc.).

• On-site parking.

• Events and activities to celebrate and recognise the diversity of our employees and their inclusion in our culture/ organisation.

• Strong reward and recognition programs.

If you are interested in this role, we look forward to hearing from you soon.

This role will commence in early to mid January 2025 for the successful candidate.

^ This role is available for between ten (10) and twelve (12) months.

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.