Country Manager, Datech Hong Kong

Job Purpose

• To own & drive the execution of Autodesk HK Regional Business & Sales Strategy for Hong Kong & Macau region with both Volume & Vertical Software, Cloud & Professional Services focus.

• Responsible for setting dynamic and challenging targets in line with the company objectives and delivering according to the plan.

• Setting robust Sales Business Planning for the region & achieve / exceed revenue & profitability goals.

• Establish and maintain positive relationships with Vendors, Customers, End Users & Tech Data  / TD Synnex & Datech Teams & other stake holders.

• Being a role model for Co-Workers, Vendors, Customers & End Users

• Responsible for ensuring professional & compliant customer and team approach among the stake holders in Tech Data Sales teams

Duties & Responsibilities

• Prepare the annual plan to pursue fiscal growth of revenue and gross margin and use the right resources to achieve the objectives        

• Setting robust Sales Business Planning in line with Corporate profitability & revenue goals, vendor expectations & market dynamics

• Manage and execute sales business planning in alignment & collaboration with the Tech Data country sales teams & Datech Regional Teams

• Develop, manage and evaluate business units compensation plans to achieve or exceed business objectives

• Owns senior relationships with key Customers & End Users

• Owns senior relationships with regional Vendors management/leadership

• Set strategic direction in conjunction with global and regional leader on business growth development

• Take overall leadership in the organization to build and maintain customer relationships, to introduce new vendors and/or products and to leverage existing and new geographic and/or business segments

• Directional input into purchasing, sales, pricing, services & customer success policy

• Recruitment, leadership, management and coaching of co-workers & management team to achieve Business Unit objectives

• Contribution of new ideas for transformation and execution at strategic and operational levels

• Senior escalation point of contact for End Users, Customers and Vendors

• Own Datech Operations for Hong Kong, overall for all products

• Direction to country finance, TD HK Sales Leadership on weekly, monthly forecast

Knowledge & Skills Expertise

• 15+ Years of relevant sales & channel work experience

• 5 to 8 Years of experience directly managing / supervising employees

• Master's / Postgraduate Degree with Commercial / Economics / engineering Field of Study preferred                            

• Bachelor's Degree with Economics / Business Administration field of study required

• Servant & Situational Leadership                    

• Other Education / Certifications: People Management / Operational Excellence

• Able to create and conduct formal presentations                

• Able to interact effectively with all levels of management                     

• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results

• Possesses strong multi-cultural interpersonal skills    

• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive

• Possesses strong organizational and time management skills, driving tasks to completion

• Possesses a strong can-do attitude with continuous ambition for personal development & keen understanding when to escalate & involve executive management

• Able to constructively work under stress and pressure when faced with high workloads and deadlines

Challenges & Approach / Solution

• Process Challenge on Execution – To discuss with all internal stakeholders for quick resolution; Also recommend process, people & system transformation changes

• Customer Escalation – Opportunity to reinforce the relationship, maintain trust & avoid trust breakers. Commit to a root cause analysis of the issue & update customer within 24 hours with an ambition to resolve the issue within 48 hours

• Vendor Escalation – Opportunity to reinforce relationship, hear to the issue & maintain trust. Understand the issue & the root cause & commit to resolve with a defined timeline, 4 (or) 8 (or) 24 hours to analyze & resolve. After resolution, ensure to brief why the gap & ensure to give confidence on non-occurrence to build confidence

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.