Logistics specialist

Job Purpose:  

To provide daily direction to the warehouse operatives to ensure the department can meet the service and financial performance targets on a consistent basis. Work with WCT colleagues to ensure efficient, and accurate high quality service to all customers.

Responsibilities:  

• Liaising with Supervisors to determine where to put the resource on a continual basis throughout the day to ensure the right numbers of people are in the correct area of operation to ensure efficiency.
• Handle operator queries and provide answers to minimise down time.
• Identify opportunities for improvements in processes to raise standards of performance.
• To work with supervisors to regularly review team output and quality to ensure actions can be taken on bench marks not achieved. 
• Daily KPI reporting.
• Vision system operation.
• Daily reporting of errors, pack configs, serial capture, etc
• Daily work flow release.
• International ASM Management
• Liaise by mail & phone to sales teams.
• Clear diction as radio & phone use is essential.
• Work with team leaders, to ensure effective movement of labour to current work volume.
• Will be required to train others, on SAP & WMS systems as well as other prep desk functions.
• Understanding of AVS & SOH booking slots - re-work & customer specific requirements.
• Liaise by mail & phone with customers.
• To meet daily key performance indicators (KPIs) and targets.
• Show care, compassion and consideration when interacting with all colleagues.
• Assist with regular and ad hoc site activities such as full inventory checks, system development and implementation.
• Support and assist newly appointed or less experienced colleagues by providing training and guidance as appropriate.
• Deputise and provide cover for absent colleagues as and when required, and regularly refresh on processes to ensure this can be achieved effectively.
• Any other duties that may be required from time to time for the smooth running of the business.
• Ensure immediate and wider management team are pro-actively informed of any situation or behaviour that presents actual or potential risk to the following: Wellbeing of others, compliance with TD SYNNEX’s code of conduct, ability to achieve service level and financial objectives.

Knowledge Skills and Experience:  

• Detailed understanding of Operational Processes
• Excellent organisational, communication, and interpersonal skills
• Keen to learn and acquire new skills, responds positively to feedback
• Demonstrates initiative and contributes ideas;
• Pragmatic approach to problem-solving without cutting corners
• Flexible, adaptable, and calm when working under pressure
• Assist in the promotion of a fair and just culture by being open, honest, supportive and respectful to others.
• Actively demonstrates and promotes TD SYNNEX’s shared values
• Analytical thinking
• Knowledge of SAP as advantage, MS Office
• System knowledge within logistics
• Good Excel skills
• Experience in logistics / operations at least 3-5 years
• Knowledge of databases, SAP BW  is an advantage

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!