Area Manager

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

The Area Manager manages a growth-oriented sales team covering all product lines and leads the assigned area’s photography & operations for successful execution. Responsible for team management, driving photography quality, implementing photography  

programs, overseeing scheduling and equipment management, ensuring account retention, monitoring  productivity, providing customer service and managing budget / costs. 

What You'll Do Here:

• Develop strategy and provide direction to Sales Manager, Sellers, Photo Managers and Operations Managers on sales, profit improvement opportunities, ,and field execution.
• Identify market opportunities within the area to drive profitable growth and work with the Regional Leader on scalable solutions.
• Ensure the area office is structured and staffed properly to maximize sales growth, photographic quality, operational excellence, and customer service.
• Implement area-level school commission strategies and processes.
• Leads Operations and Photo Managers on recruiting, employee development, and succession planning.
• Implement framework and strategies defined by Home Office at area level and escalate if there is a need for variances/exceptions to Regional Leader to drive market share and increase profitability of the area, including:
  • Area/local marketing investments within budget
  • Host commissions / incentives
  • Pricing & packaging strategies
•  Manage and adapt the area/ field organization structure and labor plans to drive profitable growth.
• Manage area budgets and forecasts, local host marketing strategies and tools.
• Adopt additional resources / tools within budget to drive business.
• Perform other projects or miscellaneous duties as requested or assigned.

The Skills You'll Bring:

• Bachelor’s degree in Business, Management or equivalent combination of education and experience
• 5-8 years of business, operations, or management experience 
• Proven ability to lead and effectively manage change
• Demonstrated photography knowledge (preferred) and experience in delivering a high-quality product and customer experience
• Demonstrated ability to set and execute operational plans
• Strong communication skills 
• Ability to think strategically
• Strong problem-solving skills
• Excellent negotiation skills
• Excellent verbal, written, presentation and interpersonal skills
• Ability to manage a budget and apply financial acumen
• Ability to manage, prioritize as well as balance and execute against multiple projects/priorities simultaneously, working efficiently in a fast-paced environment
• Full use of dependable, insured automobile. Vehicle insurance must be current and in compliance with provincial law
• May require traveling to various locations (up to 70%)

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.