Partner Operations Manager IV

About the Role:

Cross functional subject matter expert who will create operational efficiencies and assist in driving sales of assigned vendor lines throughout multiple departments. Engage with vendor, Product Management Team, and Sales team to effectively mentor team members with the information, knowledge and tools to effectively and efficiently facilitate our vendor partners in the marketplace, enhance customer experience and achieve sales targets. Serves as an escalation point for team and identifies training opportunities for reps supporting the line(s).

This position is a fixed term role with an end date of 3/25/2025.

What You'll Do:

• Subject matter expert for supporting vendor programs and lifecycle management
• Understands vendor programs and pricing structure
• Prepare and validate quotes and orders on complex vendors
• Provide sales support and proactively work with sales team to find new opportunities
• Prepare comprehensive opportunities for complex business requirements
• Manage the vendor relationships at multiple levels within the vendor
• Tests existing quote solutions and leads training for users and management
• Determines and communicates lead time and delivery based on product availability, build lead times, etc.
• Performs deal registration, applies pricing, creates renewal contracts (where applicable)
• Proactively identifies volume and strategic vendor programs
• Presents TD SYNNEX story and offerings and develops new ways to enable new business, incorporating vendor's full line card
• Frequently identifies upsell/cross sell opportunities to drive incremental revenue
• Proactively anticipate and resolve issues (i.e. supplier orders, quotes, etc.) with little oversight from management
• Handles variety of tasks assigned by management (i.e. training, scheduling, reporting)
• Provides vendor agnostic consultative services to inside sales reps and resellers

What We're Looking For:

• >5 to 8 Years of relevant work experience
• Able to execute instructions and to request clarification when needed.
• Able to use common office equipment.
• Possesses strong data entry skills.
• Able to perform basic mathematical calculations.
• Able to demonstrate complex problem solving, critical thinking, and decision-making.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Able to converse and write effectively in English and other local / regional language.
• Able to create and conduct formal presentations.
• Able to interact effectively with higher levels of management (managers & above)
• Able to negotiate skillfully and promote/sell ideas persuasively.
• Understand, communicate, and collaborate effectively with people across various identities.
• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to adjust readily to change and adapt as needed.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to work independently with minimum supervision.
• Able to effectively multi-task.
• Able to maintain confidentiality of sensitive information.
• Able to collaborate and build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to quickly learn/adapt to new systems and technology.
• Able to use relevant computer systems and applications at an advanced level.
• Able to talk on the phone (or wear a headset) for long periods of time.
• Ability to stay awake and alert while performing work.

Working Conditions:

• Professional, office environment.

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!