Quote/Order Entry Associate

About the Role 

As a Quote/Order Entry Associate, you will play a crucial role in maintaining and enhancing our partnerships by efficiently managing various operational tasks. Your primary responsibilities will include updating and managing price files, providing entry-level customer response for presales requests including pricing, services and/or deal registrations in support of our vendors.   

What You’ll Do 

• Update and organize price files regularly.

• Address partner queries related to quotes.

• Ensure agreements meet company policies and legal requirements.

• Understand and communicate vendor programs, pricing, and promotions.

• Provide accurate quotes to sales teams and partners.

• Stay updated on vendor quoting policies and collaborate with vendor teams.

• Identify up-sell opportunities with sales teams.

• Manage lead times, delivery schedules, and customer expectations.

• Handle complex deal registration and customer support for pricing models.

• Serve as the main contact for vendor programs and lifecycle management.

• Foster and maintain strong relationships with vendors and manage communication and issue resolution.

• Ensure pricing compliance with vendor agreements.

• Manage and renew contracts to maximize customer retention.

What We’re Looking For 

Experience:

• No prior experience necessary.

Education & Certifications:

• High School Graduate with HS Diploma field of study required.

• Associate Degree with Business, IT, or related Field of Study preferred.

Knowledge, Skills & Abilities:

• English proficient (B2+ or above) - both written and verbal

• Proficient in executing instructions and requesting clarification.

• Basic data entry and mathematical skills.

• Effective communication skills, both written and verbal.

• Ability to adjust to change and adapt as needed.

• Comfortable working under stress and pressure.

• Strong multitasking abilities.

• Quick learner with proficiency in technology.

• Basic level computer skills.

• May be required to work shifts based on business needs.

• Professional, office environment; remote work possible.

Working Conditions:

• Professional environment (Remote).

• Occasional non-standard work hours or overtime as business requires.

#LI-AS3

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!