Deskside Technician

Arconic is currently in search of Deskside Technician to join our End User Computing and Executive Productivity Team in Pittsburgh, PA. At Arconic, we are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and others. In return, we offer the opportunity to Grow Together with ongoing opportunities for professional growth provided by a constantly changing environment, working alongside employees who value the people they work with just as much as the work they do. 

• Provide IT deskside support to all employees at the Arconic Corporate Center in Pittsburgh PA - Provide White Glove IT services to all company executives 
• Diagnose and resolve software and hardware incidents, including operating system (Windows 10), network, mobile devices and across a range of applications 
• Operate with Arconic IS standards and conventions and applicable Arconic BU/RU IT Standards
• Stage, configure, and deliver IT assets (e.g. personal computers and mobile phones)
• Manage the inventory of IT assets in the building 
• Support IT systems at the location
• Work across a global IT support team to share information and best practices
• Responsible for ordering all mobile cellular equipment for North America and maintain vendor relationships.

Basic Qualifications:

• High School Diploma or Equivalent from an accredited organization
• 2 years' experience in an IT Customer Service role 
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. 
•  This position may require access to export-controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). 
• Qualified candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3) or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology. 

Preferred Qualifications

• Bachelor’s degree from an accredited institution

Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for Arconic and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others. 

We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders. 

At Arconic, we: 

Act With Integrity. 

We lead with respect, honesty, transparency and accountability. 

Safeguard our Future. 

We protect and improve the health and safety of our employees, communities and environment. 

Grow Stronger Together. 

We cultivate an inclusive and diverse culture that advocates for equity. 

Earn Customer Loyalty. 

We build customer partnerships through best-in-class products and service. 

Drive Operational Excellence. 

We pursue continuous improvement through innovation, agility, people development and collaboration. 

Create Value. 

We achieve success by generating and growing value for our stakeholders. 

United States Equal Employment Opportunity Statement

Arconic is an equal opportunity employer that is committed to inclusion and diversity. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.