Product Information Management Associate

Support Center - Irving

Why Work for Us?
The Michaels Companies, Inc., is North America’s largest arts and crafts specialty retailer. Together the teams in our stores, distribution and manufacturing centers, and support center work together to help our customers make creativity happen. We offer career growth, benefits packages, retirement plans, tuition reimbursement, and more. Michaels Team Members also enjoy a wide variety of ways to save including discounts at our stores, select fitness and childcare centers, restaurants, hotels, and more.

We are currently recruiting for a Product Information Management Associate located in our Support Center (Global Headquarters) located in Irving, TX.

What will you be doing? The Product Information Management (PIM) Associate serves a primary role as the conduit for data entered in Michaels product applications. The associate has a high degree of accountability for their work and supports multiple business teams and our vendor community.

Major Activities

Quality Data Management

• Support product teams to ensure item information maintains a high level of accuracy and does not conflict with business rules.
• Trouble shoot for solutions to support stores, vendors, warehouses, and corporate associates in product information applications.  
• Review and update data entered into Michaels’ item induction application databases for content accuracy.
• Provide English item descriptions for translation services.
• Create and maintain user access and document training in SPEDY
• Participate in additional projects that integrate existing processes and systems with evolving Michaels’ business rules and initiatives.

Administrative Responsibilities

• Execute a variety of administrative tasks to assist and support our stores, product, tech, and vendor partners.
• Handle various administrative duties assigned by Team Lead or Supervisor. 
• Responsible for reviewing the Vendor Set Up packet for accuracy and completeness and submitting to Vendor Setup teams for processing.
• Research within the vendor file library to provide corresponding documentation for requests by legal and product sourcing teams. 
• Document and validate tasks via multiple platforms.

Minimum Knowledge

• Microsoft Office including Excel and Outlook
• Data Entry
• 2 years of related work experience in data entry and customer service

Other

• Customer centric problem solver
• Ability to multi-task and prioritize shifting deadlines
• Highly organized
• High level of accuracy
• Good overall communication skills
• Ability to stay positive in a fast-paced environment

Preferred Education

• Data Base Management, Business Administration, or related fields

Preferred Special Certifications or technical skills

• RMS
• Access

Preferred Type of experience the job requires

• Data Base Management
• Process Documentation
• Data Entry

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at

and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit 

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit

.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at

(1800-MICHAEL).

Federal FMLA Poster

Federal EPPAC Poster