Business Development Manager ZOOM

Job Purpose:  

As part of our strategy of developing the Zoom business within Maverick and the wider TD SYNNEX organization, we are recruiting for a talented European Business Development Manager dedicated to Zoom who fits the Maverick mould.  The energetic individual will be responsible for working across the TD SYNNEX divisions and with the local sales teams to create and execute the strategy and plans for Zoom video collaboration solutions. This position will require excellent communication skills, drive, passion for technology and a focus on delivery in a fast paced environment. You will require a tenacious approach and the ability to manage a number of projects at the same time. Maverick is a very fast paced company in a fast paced industry so flexibility and ability to work well with teams will be key to success.

The Maverick teams like to do things differently and always with a sense of fun, so the successful candidate needs to be creative and inventive with their plans and be able to follow them through to execution.

Who are we looking for?

We are looking for someone who becomes the zoom Evangelist within the TD SYNNEX and becomes the “Go To” person for countries, enablement them to achieve both Zoom and TD SYNNEX growth plans.

Responsibilities:

• Be the subject matter expert for Zoom products, partner programs and tools;

• Deliver effective sales & technical workshops, bootcamp and trainings necessary to build the skills and expertise of internal Maverick teams;

• Accelerate sales capacity and capability with key channel partners

• Maintain regular engagement with all relevant stakeholders in Zoom, Maverick and TD SYNNEX Sales Teams, as well as 3rd party hardware and software partners to discuss latest trends, campaigns, offers, support and conduct feedback;

• Support resellers and internal teams with Zoom technical subject matter expertise as needed – engage technical resources as required;

• Continuously develop and expand sales (technical & channel), industry and product knowledge;

• Maintain and develop renewals, upsell, and net new business opportunities;

• Enable the countries to manage zoom business smoothly, working closely with Software & Operations maintain the business process up to date;

• Represent Zoom / Maverick at reseller events to support their efforts to engage end users;

• Responsible for growing TD SYNNEX's share of wallet (market share) with Zoom;

• Translates Zoom objectives into actionable Zoom business plan;

• Driving the presence and profile of Zoom internally within TD SYNNEX and externally;

• Use available market insights and data (internal and external) to identify and target new resellers through partner acquisition to grow Zoom business;

• Strategic input into Zoom’s market propositions;

• Support the development and execution of marketing plans alongside the Marketing Manager;

• Accurate and timely weekly forecasting and pipeline development;

• Zoom operational, sales and marketing team engagement.

• Collaborate closely with the local internal sales teams in onboarding new channel partners to the Zoom program; occasionally work with partners directly to support their business and growth;

• Support local sales teams in Sales Operations (deal registrations, quotes, orders), to assure process quality;

• Develop a successful Customer Success and Renewal practice within the organization; to ensure adoption of the right mindset for subscription-based cloud business;

• Work closely with relevant vendor representatives to maintain smooth communication between Zoom and TD SYNNEX organizations, to support growing business;

• Help to manage (together with internal stakeholders) the process of development and integration of TD SYNNEX’ digital tools and platforms with vendor’s systems, to implement processes’ automation;

• Participate, develop and/or support Maverick, TD SYNNEX and Zoom market activities, trade shows & events as assigned.

Knowledge Skills and Experience:

• Good emotional intelligence

• Influence and persuasion

• Strong communication skills, both oral and written

• Self-management

• Skilled multi-level relationship builder

• High energy and motivation

• 4+ years of experience in the IT industry with channel and/or vendor at a business development level, ideally from a sales or product marketing background;

• 1-2 years’ experience in selling software license and cloud solutions, ideally Zoom portfolio;

• Complete knowledge of all job functions and the broad industry best practices, techniques and standards.

• Strong orientation towards and experience in services and solution selling

• Strategic planning and business case development

• Experience of working within a matrix structure

• Proven ability to self-manage in an external environment

• Business planning experience with strong operational cadence

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Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!