Merchandising Coordinator

Snapfish (part of the Shutterfly family of brands) was built to help people archive and share photos. For almost two decades, our tools have played a critical part in changing how people around the world store and share photos with one another.

 Job Description

We are seeking a talented, driven Merchandising Coordinator with a strong organizational skills and attention to detail. The Associate Coordinator is responsible for supporting the Snapfish Global Merchandising team. Responsibilities include content management of the site, general site merchandising, product reviews ownership, and managing promo codes including requests, T&Cs, and QCing at various points in the promo code creation process. Candidates with experience in merchandising/category management at a consumer ecommerce company are strongly preferred.

Responsibilities

Content management of the site

• Implement assets for seasonal changes, occasion changes, and pricing/promotion changes (for home page, category pages, and other relevant pages)
• Support general site merchandising requests
• Support marketing channel landing page development

Promotional Code management

• Fill out coupon request form with information from promotional calendar (e.g., discount rate, products included)
• Update T&Cs for promotions
• Test promo codes to ensure functionality
• QC promos in emails and other assets as needed to ensure flawless execution (e.g., code, promo, expiration dates, spelling)

Reviews feature ownership

• Read all new customer reviews 1-2x a week
• Respond to customer reviews in line with team strategy; work with Customer Service to resolve issues
• Pull together monthly report that summarizes review trends and opportunities the team can explore

Qualifications

• Minimum of 3 years’ experience in the Merchandising field as an Assistant or Associate level
• Strong organization skills and attention to detail
• Self-starter and highly motivated, capable of balancing multiple priorities
• Excel, PPT experience required
• Basic HTML a plus
• Experience with Content Management Systems (CMS), and product catalogs
• BA/BS degree in merchandising, business, or related fields

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.