Assistant Golf Professional/Tournament Coordinator at Medina Golf &Country Club in Medina, MN at ClubCorp

Date Posted: 1/13/2022

Job Snapshot

Job Description

Assistant Golf Professional/Tournament Coordinator

Medina Golf and Country Club is seeking a motivated and organized Assistant Golf Professional to take over the Tournament Coordinator role.  Medina is one of the premier Country Clubs in the west suburbs of Minneapolis.  Medina is a full-service country club with tennis, pool, a new fitness center (opening spring 2022), 6-hole par 3 course, and an 18-hole championship course.  

This position is responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. 

The Tournament Coordinator position is a year-round, Sunday through Thursday (40 – 45 hours per week) position, and solely responsible for tournaments and leagues during the peak season.  For the remainder of the year, while planning for the upcoming season, there is an excellent opportunity to hone your skills in other areas of the golf operation.  A qualified candidate is an enthusiastic team player, outgoing, organized, and passionate about golf.  Being able to fit into a fun team environment where staff can grow professionally and personally is essential to success in this position.

This position reports directly to the Head Golf Pro and indirectly to the General Manager of the club. 

Day to Day:
  • Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Organize and promote all Club Tournaments and other special events/functions at the Club.
  • Promote the game of golf and promote the Club while maintaining a high level of professionalism and service.
  • Develop relationships with Members and guests by participating in events and one on one, including playing golf, as approved by management.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Ensure daily assignments are completed in their respective areas to meet Club standards. 
  • Assist fellow Employees, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.
  • Assist the Head Golf Pro with financial responsibilities, games plans, and ensuring timecards are complete and accurate at the end of each pay period.
All the other stuff we do:
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Maintain focus and attention on detail.
  • Maintain good conduct and safe working habits in all areas while ensuring that others are acting safely.
  • Wear a clean and neat uniform that follows your Club and ClubCorp standards.
  • A high school diploma, GED, or equivalent, is required.
  • You have solid customer service experience and basic knowledge of the game of golf.
  • You are active and participating in the PGA Apprentice Program. A PGA Professional Certification is preferred.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

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