Job Purpose:\u00A0\u00A0
This position will oversee the Regional Credit & Collections function in India of TD SYNNEX's Center of Excellence (CoE) location. This role requires setting up a full-fledged centralized Credit & Collections team to support our businesses across India region. You will lead credit management and analysis, the cash collections process, and ensure teams deliver timely reporting in accordance with corporate guidance and timelines.
This position shall report to Credit Head India and work closely with Finance leaders and team members in the APJ region.
Responsibilities:
Support establishment of the APJ Center of Excellence
Set up CoE governance, structure, resourcing, tools and cadence.
Clear roadblocks, mitigate risks, and support the APJ region in the centralization of Credit & Collections activities.
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Build Credit & Collections team within the CoE and support the transition.
Support the hiring of skilled and technically inclined Credit & Collections personnel and build capabilities within CoE.
Design and implement the centralized processes based on the current business unit structure and requirements.
Play a key role in change management to increase adoption and efficiency of CoE.
Provide direct support and coaching the regional team as they help Credit & Collections members through transitions.
Setup supporting tools and systems
Design and implementation of Credit & Collections-related tools to improve efficiency of CoE
Support relevant tool investment requests prepared by the team, ensure alignment with business needs, and manage the approval process.
Manage Credit & Collections activities within the CoE
Plan for AOP/Forecast (Credit Cost & DSO) and measure department performance with appropriate metrics
Manage relations with factoring and 3rd party financing companies, credit reporting and collections agencies, credit and other insurance providers, resellers and external vendors, as well as sales, marketing and other (internal) customers.
Maintain the corporate credit policy and recommend changes to senior management.
Create and maintain risk reduction programs such as rating-tools, as well cont. develops on fraud detection processes.
Manage periodic customer credit files and Country portfolio risk reviews.
Monitor the credit granting and updating process / review cycles.
The CoE will support Credit Head in providing credit recommendations and investigating on the largest customer credit applications.
Monitor deductions being taken by customers and organize on management reporting and customer meetings.
Manage Finance Solutions Programs/Offerings, as well develop on other alternative financing options.
Resolve escalations that arise and ensure smooth functioning of the CoE
Identify and execute other transformation efforts relating to Credit & Collections
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Lead and manage the Credit & Collections team within CoE
Build the team's capability and ensure alignment of resources and skills to meet business needs.
Coach mentor and empower staff with the goal of skills development and retention.
Actively manage the team's development goals.
Alignment with key stakeholders and APJ Finance leadership; escalate risks when necessary.
Knowledge, Skills and Experience:
What's In It For You?
Don't meet every single requirement? Apply anyway.
At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
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