Job Description

Support Center - Irving

Michaels is looking for a hands-on Senior Technical Product Manager/ Senior Technical Project Manager, that will be a key part of the delivery team implementing a new OSS based integration solution that powers our systems.

In this role, you

• Will lead Delivery of this Solution from initial situation assessment through operationalization
• Will Work closely with an integration architect to develop the functional , technical and delivery roadmap
• Will plan delivery phases/gates, resources , timelines, engage and lead teams (run JAD sessions, kickoffs, steering committee, and executive reporting)
• Be an influential cross functional leader, able to communicate to various internal personas (business stakeholders, Technology leadership, Technology peers, Architects, Engineers, Technology operations teams)
• Will help structure and track the work, manage technical + deliver risks, to ensure the initiative stays on track (timeline and budget wise) 
• Are very structured and organized
• Will facilitate and set up cadence and communication plan)
• Define and establish scope, milestone, cost plan and success criteria for the program

You have

• 10+ years of progressive Engineering/Project/Delivery management experience
• Led complex multi-month/multi-year projects’ delivery idea through operationalization
• experience in project management (agile or waterfall)
• Are hands-on and detail oriented on when leading delivery
• Handled multiple stakeholders (engineers, testers, change control, technology operations, product managers, business stakeholders)
• Have handled dynamic prioritization , have stayed and steered the course on your deliverables in such an environment
• Have handled delivery for a team, covering multiple geographies and timezones

Possessing following expertise a strong plus

• Good understanding of design patterns, Java and middleware technologies
• Understand cutting edge technology and industry trends, OSS and Cloud technologies
• Experience at technology driven enterprise
• Experience in ecommerce/retail/omni-channel businesses

Minimum Education

• B.S or B.A degree
• Project Management and/or Agile certification

Following Education / Certification is a plus

• B.S or BA in Technology related ( Computer Science, Electrical and Electrons Engineering) fields

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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