Job Description

What you'll do

• Perform set-up, calibration and testing, computer assembly, component insertion, and software installation

• Responsible for product hardware and software configuration work

• Refurbish product including repack, reimage, dissemble, reassemble, and clean product

• Test and troubleshoot desktop, laptop, monitor and computer related accessories

• Assist in developing test specifications from outlined written requirements or procedures, blueprints, drawings and diagrams

• Complete rework on assemblies and/or systems because of testing

• Prepare technical reports

• May assist in the selection and set-up of specialized equipment and integration infostructure equipment such as servers

• Assist with customer sales and technical support when required  

• Provide product specification, product configuration and details of service offerings to both internal associates and TD SYNNEX customers when required, review SOW (Statement of Work) to verify scope of work  

• Review configuration work quality and report quality specs and performance

• Assist with bench repair work (repair PC, laptop, tablet & LCD monitor)

• Hours of work will be Monday to Friday, from 8:30 am – 5:00 pm

What we're looking for

• 2+ year related experience

• Experience with electronics and computer related product and peripheral equipment

• Assembling computer and configuration of peripheral equipment

• College/University or equivalent certifications in computer and network related area is required

• A+ certification is required.

• Knowledge of networking fundamentals, IP services, security fundamentals, automation, and programmability

• Cisco networking Certifications is asset

• Ability to complete the required technical training certification in order to get authorized as Service/Product test provider

• Python coding is asset, be able to use Python or similar program language to handle project

• Proficient in Microsoft Office; Word, Excel, PowerPoint, Outlook as well as Microsoft teams, SharePoint, one drive etc. 

• Be able to design complex report using Power BI and Excel

• Knowledge of Microsoft Autopilot and Google ZTE

• A working understanding of cloud platforms such as AWS, Google Cloud or Azure

• Understand the distribution business structure and workflow, including integration solution, logistic, relationship with sales/customer etc.

• Ability to read, comprehend and implement test procedures from written documentation

• Ability to review test procedures and understand failure analysis

• Knowledge of ISO 9001 and ISO 27001 management system

• Must be able to effectively work within a team environment

• Strong communication skill in verbal and writing with customer and internal business partner

• Meet be able to lift up to 50 lbs. on a regular basis and be able to stand for long periods of time

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!