Job Description

Arconic is currently in search of an Inside Sales Representative to join our Kawneer business in Cranberry Township, PA.

At Arconic, we are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and others. In return, we offer the opportunity to Grow Together with ongoing opportunities for professional growth provided by a constantly changing environment, working alongside employees who value the people they work with just as much as the work they do.

Primary Responsibilities

• Develop and maintain customer relations.
• Prepare estimates and turn quotes into Orders (Capture Business) – substantial focus on capturing business with our customers.
• Work closely with group of assigned customers on opportunities for our Architectural/Commercial Window business.
• Understand and position competitive elements while developing pricing strategies per opportunity.
• Act as a customer advocate – present data and make recommendations for action(s) to business leaders and act within defined decision-making authority to drive Ease of Doing Business with Kawneer
• Ability to work in a collaborative environment reach across departmental boundaries to satisfy customer inquiries.
• Manage issues outside the traditional bounds of responsibility when required to satisfy a customer and/or business objective.

Key Objectives

• Understand strategic initiatives and influence customer behavior –understand and gain market share, competitive pricing and market intelligence.
• Provide feedback to commercial and marketing teams.
• Coordination of customer contact with respective outside sale representative(s) on order pursuit of selected projects.
• Take ownership of customer issues and drive to resolution
• Provide support and anchor with internal employees to negotiate competitive pricing with customers while aligning to company goals. 
• Ability to work in both a tactical and strategic mode throughout any given day with respect to order pursuit goals and objectives.
• Manage day-to-day activities – follow up on and review material proposals and provide accurate quoting and lead times to Kawneer customers.
• Ability to be proactive when dealing with the customer and heading off issues before they arise; asking for orders; thanking the customer for their business.

Basic Qualifications

• Associate degree
• Minimum of 3 years of experience in sales, project estimating or related construction field
• Ability to travel (