Arconic is currently in search of an Estimator I to join our Kawneer Business in Harrisonburg, VA for the US division of Building & Construction Systems (BCS). The Estimator I is responsible for ensuring that incoming customer requests for pricing are accurately reviewed and entered in the system. The Estimator I, who will report to the Non-Engineered Order Pursuit Supervisor, is central to maintaining communication with customers, including overseeing order pursuit activities and project negotiations.
Primary Responsibilities
- Prepare material proposals and material take-offs for Kawneer products from customer supplied lists, customer elevations and architectural plans/specifications.
- Work safely in a manner that protects and promotes the health and well-being of the individual, the environment, and the organization.
- Interact and work with customers and sales representatives on quote follow-up, order changes, product related issues and customer claims.
- Provide required levels of service to customers where Kawneer is the preferred supplier.
- Coordinate and collaborate with employees and other internal resources on complex projects.
- Develop knowledge of and regularly use Kawneer product portfolio and price book.
- Be a point-of-contact on phone inquiries with expectation of 100% 'live call' response and customer assistance without frequently forwarding calls to other front-end employees.
Essential Knowledge and Skills
- This position requires strong communication skills and attention to detail.
- Must possess a positive attitude and enjoy interacting with people.
- Must possess organization and time management skills.
- Ability to work with customers and sales organization to formulate successful order pursuit strategies.
- Ability to work with customers and sales to formulate successful order pursuit strategies.
- Ability to work in a team environment.
- Excellent computer skills: Microsoft Office Suite including Outlook and Excel
- Demonstrated ability to follow written and verbal instructions.
- Ability to function in an environment with tight deadlines.
Basic Qualifications:
- High School Diploma or GED equivalent from an accredited educational institution.
- 1 year of experience in a customer service role
- Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Preferred Qualifications:
- Knowledge of building materials and/or the construction industry is a plus.
Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for Arconic and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.
At Arconic, we:
Act With Integrity.
We lead with respect, honesty, transparency and accountability.
Safeguard our Future.
We protect and improve the health and safety of our employees, communities and environment.
Grow Stronger Together.
We cultivate an inclusive and diverse culture that advocates for equity.
Earn Customer Loyalty.
We build customer partnerships through best-in-class products and service.
Drive Operational Excellence.
We pursue continuous improvement through innovation, agility, people development and collaboration.
Create Value.
We achieve success by generating and growing value for our stakeholders.
United States Equal Employment Opportunity Statement
Arconic is an equal opportunity employer that is committed to inclusion and diversity. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
