Job Description

This is a great opportunity to join us as a Credit & Collections Analyst in our Finance Department in Bucharest.

Key Responsibilities

• Responsible for collection of receivables using established collection procedures on a portfolio of customer accounts
• Maintain a smooth functioning of credit portfolio - supplying responsive, process-effective services to internal and external customers
• Responsible for ensuring Customers Financial Services metrics are achieved
• Establish and maintain contact with customers concerning past due amounts, payment trends, and other matters related to past due receivables to improve company cash flow
• Contact customers on past due items and perform resolution of disputed invoices
• Interfaces with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of deliveries, contract/PO issues, etc.
• Conduct business in a manner that promotes both internal and external customer satisfaction
• Conduct periodic A/R reviews with the sales and finance organizations;
• Understand existing policies and procedures (process maps) to ensure compliance for each business unit
• Review delinquent accounts on a regular basis to determine root causes
• Propose customer credit limits and payment terms.

What will make you successful

• Bachelor degree, preferably in Economics
• Minimum 2 years of credit and collections experience
• Intermediate knowledge of collections and payments process
• Fluency in English 
• Ability to work in another foreign language is considered as a plus
• Previous SAP experience 
• Goal oriented, motivated self-starter, with excellent organizational and analytical skills & the ability to handle multiple tasks
• Strong PC skills including Excel and experience with other Microsoft Office products: Word, PowerPoint, Outlook, etc.
• Strong problem solving, interpersonal skills

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