Position Overview:
The primary responsibility of the Attendant – Prestige F & B is to provide service and other assistance to guests in the Concierge Lounge ensuring all guest needs are handled promptly in a warm and friendly manner. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities:
- Greet and welcome guests to the Concierge Lounge.
- Setting up and clearing up of presentations: Continental Breakfast, Afternoon Tea and Evening Cocktail service.
- Serve guests and clear up tables.
- Ensure Venezia Concierge Lounge is kept clean and organized at all times by complying with hygiene regulations.
- Store food and beverages under proper conditions, e.g. temperature
- Safety is an essential function of this job.
- Consistent and regular attendance is an essential function of this job.
- Performs other related duties as assigned.
Additional Duties & Responsibilities:
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Minimum Qualifications:
- 21 years of age.
- Proof of authorization/eligibility to work in the United States.
- High School diploma or equivalent.
- Must be able to obtain and maintain a valid Alcohol Awareness Card, Health Card and any other certification or license, as required by law or policy.
- Must have prior customer service experience with food and beverage knowledge.
- Outgoing personality and enjoys servicing guests. Bi-lingual a plus.
- Ability to communicate clearly and effectively in English, both in spoken and written form.
- Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
- Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements:
Must be able to:
- Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned.
- Physically access all areas of the property and drive areas with or without a reasonable accommodation.
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
- Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
- Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
- Work in a fast-paced and busy environment.
- Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
